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KEY TO SUCCESS: PROFESSIONAL SERVICES
Driven by the spirit of professionalism, Richcom Audio Video Group has been making substantial effort on distribution and sale of different kinds of high-end audio-visual equipments. It provides comprehensive marketing and after-sales services for all those international brand names being distributed. It also dominates the AV market in the Asian-Pacific region.

In the last decade, the global AV industry has been facing tremendous challenges arising from the age of digitization. Only the fittest has managed to survive and stay in the market. Established for more than twenty years with an unyielding belief, Richcom Audio Video Group has never been threatened by the unrelenting market changes. It just sticks to its professional way, bringing greatest satisfaction and enjoyment to every customer. At the same time, Richcom Audio Video Group always keeps abreast with the times by constantly upgrading itself as well as beginning in new ideas and momentum to the industry, which brings about the growth and success of the company, together with the industry.
LONG TRADITION WITH STRONG FOUNDATION
There are three subsidiaries fully owned by Richcom Audio Video Group: Richcom Audio Video Co., Ltd., Richtech Audio Video Co., Ltd., and HiFi Gallery. Since its establishment in the early eighties, Richcom Audio Video Co. has developed extensive distribution networks in Hong Kong and Mainland China. It is also the sales distributor of many internationally well-known, high-end audio-visual equipments. Thanks to its unrivalled market position and business strength, it has created remarkable track records of successfully introducing new products to the world¡¦s biggest market with unlimited business potential ¡V China.

In 1998, Richcom Audio Video Group set up the HiFi Gallery with an eye to providing professional and tailor-made retail services to the consumers in Hong Kong. Hi Fi Gallery runs mega-sized retail shops in the most convenient locations such as Central and Tsim Sha Tsui where people can easily reach. The shops are selling full-range of high quality audio-visual products, which are distributed either by Richcom Audio Video Group or by other distributors. Therefore they can serve and satisfy the customers in the best way by helping them with the assembly of their personalized and characterized AV systems. The establishment of HiFi Gallery has pioneered the one-stop shopping concept, and at the same time, further consolidated the leading position of Richcom Audio Video Group in the market.

In order to further improve the service quality as well as capturing a bigger market share, in August of 2006, Richcom Audio Video Group has set up another new offiliate ¡V Richtech Audio Video Co., Ltd. All audio-visual equipments distributed by this affiliate in China (Hong Kong and Macau) belong to the international best-known brand names. In other words, they are the finest products of the best quality. This simply coincides with the Group¡¦s mission of providing professional service and optimum AV entertainment solution to the customers.

CORE VALUE
As a prominent market leader among the distributors in the high-end AV industry, Richcom Audio Video Group strives to ride on the market trend, to provide premium audio-visual products of top quality, so as to constantly meet or even go beyond the expectation of customers. Whether they are choosing to buy a single product item or a full set of system components for our company, all customers can derive extra satisfaction from our exceptionally agreeable reception, in additional to enjoying the premium products.
WE HAVE ALL THE TOP INTERNATIONAL BRAND NAMES
In order to meet the different needs of AV lovers or audiophiles, Richcom Audio Video Group has kept searching for the best-known international brand names over the years, so as to provide the customers with a wide variety of product choices, which include:
  • USA:
    McIntosh Home Audio Video Equipment and Car Audio Equipment
    Klipsch Loudspeakers
    XLO High End Audio Cables
    RGPC Power Delivery System
    Sonance Architectural Audios
  • Italy:
    Unsion Research Amplifiers
  • Germany:
    R-T-F-S Acoustic Tuning System
    Schroers & Schroers Entertainment Furniture
  • France:
    Focal Loudspeakers
    Audio Aero SACD/CD Digital Audio Equipment
  • Canada:
    Ultralink High End Audio Cables.
OFFICES AND CUSTOMER SERVICE CENTRES
Although the headquarter of Richcom Audio Video Group is located in Hong Kong, there are two Customer Service Centres located in both Hong Kong and Mainland China. The professional staff are always ready to provide the customers with the most comprehensive after-sales services, in additional to the essential technical support. Besides, another China Customer Service Center has also been set up in Guangzhou Panyu district to provide all kinds of product enquiry services as well as professional advice to the customers.
HONG KONG HEAD OFFICE:
Address: Room 1805-1805, 18/F, Bank of America Tower, 12 Harcourt Road, Central, Hong Kong
Tel: (852) 2314 0811 Fax: (852) 2377 2316 E-mail: info@richcomav.com (general Inquiry)
HONG KONG SERVICE CENTRE:
Tel: (852) 2947 7210 E-mail: servicecentre@richcomav.com (Technical Support)
PRC DISTRIBUTOR: GUANGZHOU RICHCOM AUDIO VIDEO TRADING COMPANY LTD
CUSTOMER AND SERVICE HOTLINE:
Tel: (86) 20-8488-6628
Fax: (86) 20-8488-7728
SHANGHAI OFFICE
Address :Room 2401, Office Tower, Shanghai Times Square, 93 Huai Hai Zhong Road, Shanghai, China
Tel: (86) 21-3310-0801
Fax: (86) 21-3310-0803
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